Why is my tablet not holding a charge?

If it appears that your tablet is not charging with the wall charger, please try using the supplied USB cable to see if it will charge then.

If the tablet can charge with the USB cable, then the wall charger may be defective.
If the tablet cannot charge with both the wall charger and the USB cable, please submit a request to inform us of the problem and receive RMA instructions.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk